Kick-off of the SMS Project & VMS System Upgrade at Duy Tan Recycling: A New Step Forward in the Digitalization of Operations

Duy Tan Recycling – one of the pioneering companies in the recycling industry in Vietnam – continues to reinforce its position by making strong investments in technology and operational optimization.

Building on its initial successes, Duy Tan Recycling has officially launched the SMS Project & VMS System Upgrade, marking a significant milestone in its comprehensive digital transformation strategy, moving toward a smarter, more agile, and sustainable operating model.

Initial Success: Solving Operational Challenges from Real-World Needs

Duy Tan Recycling partnered with OMN1 Solution to develop an application supporting operations at collection stations. Although it was a relatively small solution, the impact has been highly significant.

Specifically, the application has helped:

Reduce the congestion of trucks waiting to unload at collection stations
Improve processing speed during peak hours
Enhance coordination and control of operational flows

This serves as clear proof of Duy Tan Recycling’s practical approach to digital transformation: focusing on solving the right core operational challenges and delivering immediate value instead of deploying broadly without focus.

Launching the SMS & VMS Project: Advancing Operational Optimization

Building on this foundation, Duy Tan Recycling continues to expand its digitalization efforts through the Salesforce VMS Improvement & SMS Project, aiming to comprehensively upgrade its management and operational systems.

The project focuses on three key pillars:

1. Upgrading the VMS (Vendor Management System)

The VMS plays a central role in managing suppliers – a critical component in the procurement and collection operations chain.

The VMS upgrade aims to:

Enhance supplier management and evaluation capabilities
Standardize and optimize workflows
Increase transparency across procurement operations
Support data-driven decision-making

Through these improvements, Duy Tan Recycling can better control input quality while optimizing costs and operational efficiency.

2. Developing the Station Management System (SMS)

In parallel with the VMS upgrade, Duy Tan Recycling is focusing on developing the SMS (Station Management System) – a specialized management solution designed specifically for collection stations, closely aligned with real operational needs.

The SMS solution aims to:

Empower station teams to handle daily tasks more proactively, reducing reliance on manual coordination
Standardize processes across stations to ensure system-wide consistency
Minimize errors caused by manual operations or lack of information
Accelerate transaction processing, thereby improving productivity and reducing waiting times

Beyond simply “digitizing processes,” SMS also serves as a foundational platform that enables Duy Tan Recycling to gradually standardize operations at scale, especially as its network of collection stations continues to expand in both size and number.

3. Optimizing User Experience (UX/UI)

In addition to developing and upgrading core functionalities, another critical factor determining the success of the system is user experience. Even the most powerful solution cannot deliver its full value if it is not designed to align with the real-world habits and needs of operational teams.

Recognizing this, the project places strong emphasis on UX/UI optimization to ensure that the system is not only functionally robust but also easy to access and use in the actual working environment at collection stations.

The improvements include:

Redesigning the interface to be more intuitive, simple, and user-friendly
Reducing onboarding and training time for new employees
Optimizing workflows to increase daily operational efficiency
Minimizing unnecessary steps to reduce errors

Investing in user experience not only ensures that the system “runs smoothly” but also guarantees that it is effectively adopted in real operations – a key factor determining the success of any digital transformation project.

Project Kick-off Ceremony: Commitment from Leadership and Partners

The kick-off ceremony for the SMS Project & VMS System Upgrade was held with the participation of Duy Tan Recycling’s leadership team and the implementation team from OMN1 Solution.

The event not only marked the official launch of the project but also clearly demonstrated Duy Tan Recycling’s strategic direction in its long-term digital transformation journey. It reflects the company’s strong commitment to investing systematically in technology, while also highlighting the close collaboration and ongoing partnership between Duy Tan Recycling and its technology partner. Through this project, the company reaffirms its determination to build a modern operational ecosystem that is flexible enough to adapt to change and ready to support future growth objectives.

The event not only marked the official start of the project but also demonstrated:

A strong commitment from Duy Tan Recycling to its long-term digital transformation strategy
Close collaboration between the company and its technology partner
A clear determination to build a modern operational ecosystem capable of supporting growth

OMN1 Solution – A Strategic Partner in Digital Transformation

With extensive experience in delivering technology solutions for enterprises, OMN1 Solution plays the role of a strategic partner in this project.

Beyond providing solutions, OMN1 focuses on:

Deeply understanding real operational challenges of the business
Designing tailored solutions instead of applying generic models
Ensuring effective implementation and long-term sustainability

The collaboration between Duy Tan Recycling and OMN1 Solution stands as a strong example of effective digital transformation: starting from real business needs, focusing on the right priorities, and delivering clear value.

Conclusion

The launch of the SMS Project & VMS System Upgrade is not only the next step in Duy Tan Recycling’s digital journey but also a testament to its structured and practical approach to digital transformation.

In an increasingly competitive landscape, companies that can optimize operations and leverage technology effectively will lead the market. This project marks an important step for Duy Tan Recycling in realizing its goal of sustainable growth in the future.