How Salesforce Use AI?
From a startup with just a few people, in one decade, Salesforce has grown into one of the world's most valuable technology companies, leading the way in CRM and enterprise AI solutions.
One of the factors that created this leap is that Salesforce not only builds technology products for businesses – but also thoroughly applies them to optimize processes, achieve sustainable growth, and scale globally.
📌 The workshop "How Salesforce Uses Salesforce – How Salesforce Uses AI" aims to share this practical perspective with the business leadership community in Vietnam.
✅ Discover Salesforce's growth model: how Salesforce uses Salesforce to scale globally
✅ Practical applications of AI in sales, customer service & marketing
✅ Decode the toolkit that helps optimize operations and break through revenue barriers:
- Sales Cloud Einstein: accelerate the sales process
- Data Cloud: unify customer data in real-time
- Agentforce: automate customer service
- Tableau: visualize & analyze data
- Slack: flexible collaboration, reduce deal closing time
AGENDA
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Wellcome
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Discover Salesforce's growth model
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Practical use of AI across Sales, Service and Marketing
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TeaBreak
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Uncover the toolset that drives operational excellence and accelerates revenue growth
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Panel discussion