SALESFORCE REMAINS SECURE AFTER GLOBAL CYBERATTACK: WHEN “ENHANCED SECURITY” BECOMES A MATTER OF SURVIVAL
As more than 40 major organizations around the world struggle in the wake of a massive data leak campaign led by the Scattered LAPSUS$ Hunters group with nearly one billion customer records illegally accessed. Salesforce, the world’s leading CRM platform, has remained completely secure.
This not only demonstrates its unmatched security technology but also reinforces why Salesforce continues to be the No.1 choice for leading global enterprises.
Why was Salesforce targeted? Because it’s trusted.
Salesforce is used by tens of thousands of businesses worldwide from Toyota, Disney, FedEx, and McDonald’s to Vietnam Airlines to manage customer, partner, and employee data.
Its global popularity and deep integration capabilities make Salesforce an attractive target for hackers.
However, according to an official statement from Salesforce (status.salesforce.com/generalmessages/20000224), the platform was not breached, and no technical vulnerabilities were found.
The incident stemmed from:
- Exposed OAuth tokens due to user misconfigurations;
- Third-party applications granted excessive permissions;
- Service accounts lacking two-step verification (2SV);
- Insufficient API behavior monitoring during integrations.
In other words, Salesforce wasn’t hacked, it was exploited because it’s so widely trusted.
Strengthening Security: A Shared Responsibility
The Scattered LAPSUS$ Hunters campaign serves as a strong reminder that cybersecurity is no longer just about “firewalls” or “strong passwords” it’s about a comprehensive strategy.
In the SaaS era, even a valid token or an unverified third-party app can become an open door for attackers.
Now is the time for businesses to enhance security holistically through the actions recommended by Salesforce and OMN1 Solution:
- Audit All Integrations
Revoke unverified OAuth apps, remove unused tokens, and reassess third-party access permissions. - Apply the “Least Privilege” Principle
Grant only the minimum level of access required for each app and service account. - Monitor APIs and Enable Early Alerts
Activate detailed logging, track abnormal behaviors, and set up alerts for large-scale data exports. - Enforce Multi-Factor Authentication (MFA)
Require MFA for all admin, service, and high-privilege user accounts to prevent unauthorized access. - Train Employees to Recognize Social Engineering & Voice Phishing
Increase awareness of phishing and impersonation attacks the human factor remains the weakest link in the security chain.
OMN1 Solution: Empowering Vietnamese Businesses on the Journey to Stronger Security
As Salesforce’s No.1 partner in Vietnam, OMN1 Solution has swiftly conducted system assessments, integration audits, and token reviews for enterprise clients.
In parallel, OMN1 is:
- Implementing advanced API behavior monitoring,
- Deploying CASB solutions to govern cloud services,
- Establishing rapid incident response procedures, and
- Standardizing security frameworks under the Zero Trust approach.
OMN1’s goal is not merely to defend but to proactively protect customer data before risks emerge.
Conclusion: Salesforce wasn’t compromised but this is a wake-up call
The recent incident serves as a high-level wake-up call for all organizations operating in SaaS environments.
Salesforce remained resilient, but that doesn’t mean businesses can be complacent.
Today, security is not just about being “safe”, it’s about trust, reputation, and the future of your brand.
OMN1 Solution will continue to stand alongside enterprises, strengthening security, building trust, and driving sustainable growth.
