As Vietnamese enterprises enter a new phase of growth—where data, customer experience, and decision-making speed become critical competitive advantages—Salesforce is emerging as the world’s leading CRM platform chosen by many organizations.
Accompanying this transformation wave in Vietnam is OMN1 Solution – a Salesforce consulting and implementation partner, with numerous large-scale projects across multiple industries.
From “Technology-Only CRM” Thinking to a Comprehensive Growth Strategy
Founded with the vision of not merely implementing software but solving real business growth challenges, OMN1 Solution focuses on helping clients restructure sales, marketing, customer service, and internal operations on a unified data platform.
Unlike the traditional CRM approach, OMN1 positions Salesforce as a “growth operating system” for enterprises, where customer data, operational data, and AI are seamlessly connected—from strategy to execution.
According to Salesforce, organizations that apply CRM effectively can achieve:
- A 29% increase in sales revenue
- A 34% improvement in team productivity
- A 32% increase in customer satisfaction
OMN1 is the partner that helps Vietnamese enterprises turn these figures into reality within the unique context of the local market.
A Trusted Salesforce Partner in Vietnam
OMN1 Solution is a Salesforce consulting and implementation partner in Vietnam, with a team of certified experts across core platforms such as Sales Cloud, Service Cloud, Marketing Cloud, Education Cloud, Manufacturing Cloud, and Tableau BI.
Beyond deploying global best practices, OMN1 places strong emphasis on localizing solutions to ensure alignment with:
- The actual operating models of Vietnamese enterprises
- Domestic legal and regulatory requirements
- End-user behavior and usage culture
This dual understanding of both Salesforce technology and local business realities has positioned OMN1 as a trusted partner for enterprises undertaking highly complex transformation projects.
A Wide Portfolio of Multi-Industry, Multi-Scale Projects
To date, OMN1 Solution has partnered with numerous large organizations and enterprises across industries including:
- Education & Training
- Manufacturing
- Finance & Securities
- Retail & Distribution
- Healthcare & Medical Services
- Real Estate
OMN1’s projects go beyond simply “going live” with a system, focusing instead on critical business challenges such as:
- Standardizing and automating end-to-end processes
- Personalizing customer experiences at scale
- Leveraging AI and data to support real-time decision-making
- Measuring operational performance and ROI transparently
Many post-implementation projects have recorded high user adoption rates, significantly reduced processing time, and strong scalability as enterprises continue to grow.
People and Data at the Core
OMN1’s implementation philosophy is built on three pillars: People – Process – Data.
Technology only delivers real value when it is designed around users and tightly aligned with business objectives.
In addition to system implementation, OMN1 invests heavily in:
- User training and internal admin enablement
- Long-term digital transformation strategy consulting
- Post–go-live operation support and continuous optimization
This approach enables enterprises not only to “own Salesforce,” but to truly master Salesforce throughout their long-term growth journey.
Affirming the Role of a Long-Term Digital Transformation Partner
As AI, big data, and customer experience continue to reshape every industry, OMN1 Solution aims to position itself as a long-term digital transformation partner, rather than merely an implementation service provider.
With proven capabilities demonstrated across numerous real-world projects and close alignment with Salesforce, OMN1 is steadily contributing to strengthening management, operations, and competitiveness for Vietnamese enterprises on a regional scale.
